thefurrbuddycom

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Provider FAQs

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Why Purfurry? What is in it for me?
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How do I become a provider on Purfurry?
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How can I list my services?
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How do I get paid for bookings?
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How do I manage a recurring service?
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How do I modify a booking?
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What if I need to cancel the booking?
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How can I view my current bookings?
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How do I set pet and booking preferences?
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What is Purfurry’s feedback policy?
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How can I have a safe, stress-free experience with Purfurry?
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What do I need to know about Purfurry Plus Insurance?
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How to schedule free visits?
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How do I optimize my listings for maximum output?
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What if the customer does not show?
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How do I verify pet details?
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How do I contact the customer?
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Are the reviews verified?
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Can I offer multiple types of services?
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Can I list multiple locations?
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How do I choose top facilities for my listing?
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How do I receive vaccination and medical records?
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Can I assess temperament before accepting a booking?

Pet Parent FAQs

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What services are offered on Purfurry?
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How do I find a provider on Purfurry?
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Why Purfurry? What is in it for me?
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Do you offer insurance?
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What are different types of pet stay? How do I select one for my pet?
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Can I send multiple booking requests at a time?
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How many pets can I book at a time?
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How to schedule free visits?
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Why can’t I see any listings?
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How to check the vaccination requirements?
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How to check for feeding arrangements?
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How do I ensure a vet is available on site?
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How is Staff to pet ratio determined?
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I don’t want my dog to interact with other dogs. How do I ensure that?
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How do I contact the Provider?
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How does the provider assess the temperament of my dog?
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Is Purfurry present in my city?

Taxes & Payouts FAQs

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Information about tax forms for Stripe payouts?
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Will I receive tax documents from Purfurry?
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Where can I see my total earnings?
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When do you pay my earnings?
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Will you create an invoice? What letterhead would it use?

If you can't find what you're looking for, please reach out to us at support@purfurry.com.